FAQ

  • Where are you located?

    We are located in Dublin, CA.

  • What is included in a charcuterie board?

    Our charcuterie boards feature a selection of premium cheeses, cured meats, fresh fruits, nuts, artisan crackers, and gourmet spreads. Customization options are available to suit dietary preferences or event themes.

  • Do you offer vegetarian or vegan options?

    Yes, we offer vegetarian and vegan charcuterie boards, featuring plant-based cheeses, meats, and a variety of fresh vegetables, fruits, and dips.

  • Can I customize my charcuterie board?

    Absolutely! We work with you to create a custom board that fits your preferences, whether you want specific cheeses, meats, or dietary restrictions.

  • How far in advance do I need to place an order?

    We recommend placing orders at least 48 hours in advance, but we can accommodate last-minute orders depending on availability.

  • Do you provide shipping and/or pickup?

    We provide pickup services of your orders from the city of Dublin, CA and from LVKitchen in Livermore, CA at 83 Wright Brothers Ave, Livermore CA 94551. We can discuss shipping arrangements outside of the east bay area, get in touch with us for options.

  • Do you deliver?

    Yes, we offer delivery to your event location. Delivery for up to 25 miles from Dublin, CA is free of charge. Delivery fees apply for a distance of 25+ miles from Dublin, CA depending on the size of the order.

  • Can I order a charcuterie board for a corporate event?

    Yes, we specialize in corporate events, offering both large grazing tables and individual boards that can be customized to suit your needs.

  • Are your boards available for dietary restrictions?

    We are happy to accommodate dietary restrictions, such as gluten-free, dairy-free, and nut-free options. Just let us know your needs when placing the order.

  • How long will a charcuterie board last?

    Charcuterie boards are best enjoyed within a few hours of delivery for optimal freshness. We recommend serving them immediately, but they can last up to 4 hours at room temperature before needing to be refrigerated.

  • What if I need a special request or theme for my event?

    We love making special requests come to life! Whether you need a specific theme or a personalized touch, feel free to get in touch, and we’ll work with you to create something unique.

  • Cancellation Policy

    We understand that plans can change. To ensure smooth service for all our clients, please review our cancellation policy:

    Cancellations made 10 days or more before the event: Full refund or rescheduling allowed.

    Cancellations made less than 10 days and before 48 hours of the event: 50% refund or rescheduling allowed.

    Cancellations made within 48 hours of the event: No refund is provided, however rescheduling available for a future event.

    No-shows or cancellations on the day of the event: No refund or rescheduling available.

    To cancel or reschedule, please contact us at (408) 204-6114 or goldenpearboards@gmail.com. We appreciate your understanding!